Cancellation Policy

• Cancellation with more than 24 hours – No Charge

• Cancellation with less than 24 hours until the appointment – 50% of agreed Fee

• Cancellation with less than one hour until the appointment or failure to attend – Full Fee

 

I am self-employed and I require sufficient notice of cancellations to allow new clients to book into the cancelled appointment time.  Late cancellations mean that I will not be able to earn my own living during that time and will also have incurred costs such as insurance and training costs etc.

​

I understand there can be many reasons for missing an appointment, however it is only by having a fair cancellation policy that appointment charges can be maintained.  I request that cancellation fees are paid prior to making a new booking.